Shipping Policy
Shipping Information
Thank you for shopping with Luxury Baby Boxes! We are committed to carefully packaging every order and delivering it safely to you or your gift recipient.
Processing Time
Orders are typically processed within 1–3 business days after payment has been received and verified.
During holidays, product launches, or periods of high order volume, processing times may be slightly longer. If this happens, we will notify you as soon as possible.
Shipping Methods
We currently ship throughout the United States using trusted shipping carriers such as USPS, UPS, and FedEx. The carrier used will depend on your location and the size of your order.
Shipping options and estimated delivery times will be displayed during checkout.
Estimated Delivery Times
After your order has been processed, estimated delivery times are:
- Standard Shipping: 3–7 business days
- Expedited Shipping (when available): 2–3 business days
Please note that these are estimated delivery times and are not guaranteed. Weather conditions, holidays, and carrier delays may occasionally affect delivery.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, package size, and shipping method selected.
Any free shipping promotions will be clearly stated on our website when available.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number so you can monitor your package's journey.
Please allow up to 24 hours for tracking information to become active.
Gift Orders
Many of our products are purchased as gifts for baby showers, new parents, and special occasions.
If you would like your order to be shipped directly to the recipient, simply enter their shipping address during checkout. Pricing information is never included inside gift shipments.
Incorrect Shipping Addresses
Please double-check your shipping address before placing your order.
Luxury Baby Boxes is not responsible for packages delivered to an incorrect address provided during checkout.
If you notice any error, please contact us immediately. If your order has not yet shipped, we will do our best to update the address.
Lost or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery is the responsibility of the carrier.
If your package appears delayed or lost:
- Check your tracking information.
- Contact the shipping carrier for updates.
- If you still need assistance, contact us and we'll be happy to help investigate the issue.
Damaged Packages
We carefully inspect and package every order before shipment.
If your package arrives damaged:
- Please contact us within 48 hours of delivery.
- Include your order number.
- Include clear photos of the damaged package and the damaged items.
We will review the situation and work with you to provide an appropriate resolution.
Multiple Item Orders
Some orders may arrive in multiple shipments if items are shipped from different locations or become available at different times. If this occurs, you will receive tracking information for each shipment.
Shipping Holidays
Orders are processed on business days only (Monday through Friday, excluding major U.S. holidays).
Orders placed on weekends or holidays will begin processing on the next business day.
Questions?
If you have any questions regarding your shipment, please contact us through our Contact page. We are always happy to help and will respond as quickly as possible.
Thank you for choosing Luxury Baby Boxes. We appreciate the opportunity to be a small part of your family's special moments.